Privacy Statement
Kenneth G Woolcock and KenWoolcock.com have adopted the Privacy Statement of TRUSTe, an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices.
KenWoolcock.com agrees with and abides by those principles, and this statement, applicable to the website KenWoolcock.com, is published to demonstrate commitment to users’ privacy. The information practices you will find in this statement are as follows:-
- What personally identifiable information KenWoolcock.com collects and how it’s collected.
- What personally identifiable information third parties collect through the KenWoolcock.com Web site.
- How KenWoolcock.com uses the information.
- With whom KenWoolcock.com may share user information.
- What choices are available to users regarding collection, use and distribution of the information.
- How users can correct any inaccuracies in the information.
- What types of security procedures are in place to protect the loss, misuse or alteration of information under the control of KenWoolcock.com.
If users have questions or concerns regarding this statement, they should first contact the site owner, Kenneth G Woolcock, by eMail at the address they were given upon joining, OR by any of the methods shown here, at the foot of this page.
This Privacy Statement covers only information which is collected by, or through, KenWoolcock.com website, but does not cover any information which could be collected when downloading any software.
Information Collection and Use
Information Collection
KenWoolcock.com is the sole owner of the information collected from users at various points within KenWoolcock.com business.
Registration
In order to use certain services within KenWoolcock.com, a user must first complete a registration form with contact information (name and eMail address). This information is used to contact the user about services for which the user has expressed interest.
It is optional, but encouraged, for users to provide demographic information (gender, country of residence and income available for internet business), and unique identifiers (such as, username and password if they be required), so that a more personalized experience can be provided. Where a user’s social security number (or, indeed, ANY detail other than name and email) is requested, it will only be if and when required to perform particular services.
Order
Information collected via Order forms (name, eMail, shipping address) must be provided by a user as a matter of necessity, to fill customer orders and/or contact the user in the unlikely event of order processing problems. Financial information (credit card details or digital currency account details) is required for billing purposes.
Information Use
Your custom and trust is valuable. Therefore KenWoolcock.com will only ‘use’ your information to provide the service you expect. KenWoolcock.com will categorically, absolutely and unequivocally protect your details and never knowingly divulge them to any third party unless required to do so by law and by some true legal entity. Under NO circumstances will KenWoolcock.com sell visitor names or eMail addresses, whether for online or offline marketing.
Unsolicited Commercial eMail - otherwise known as SPAM
KenWoolcock.com does not participate in, encourage or condone the use of spam or any other deceptive eMail techniques. Period.
Profile
Information is collected through cookies, log files, clear gifs, and/or third parties and stored to create user profiles. A profile is stored information on individual users, retained to detail their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to this Web site, and direct pertinent marketing promotions to the user. Profiles are not shared with third parties, other than in aggregate form only and for block statistical analysis.
Cookies
A cookie is a piece of data stored on the user’s computer, tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on this site. Session ID cookies and persistent cookies are both used. For the session ID cookie, once users close the browser the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
By setting a cookie on this site, users would not have to log in a password more than once, thereby saving time while visiting. If users reject the cookie they may still use this site, the only drawback being that the user will be limited in some areas. For example, the user will not be able to participate in any sweepstakes, contests or monthly drawings taking place, should there be any. Persistent cookies enable tracking in order to target the user’s interests and to enhance the experience of visiting this site. See the “Profile” section. Some business partners (advertisers) use cookies on this site over which there is no access nor control once permission has been given for them to set cookies for advertising.
Third Party Advertising
The ads appearing on this Web site are delivered to users by THIRD PARTY ADVERTISERS. Information about users’ visit to this site, such as number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on this site. This privacy statement covers the use of cookies by KenWoolcock.com only and does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web site servers, log files are used. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. cPanel has a tracking utility which uses log files to analyze user movement. See the “Profile” section.
Clear Gifs (Web Beacons/Web Bugs)
KenWoolcock.com employs, or our third party advertising company employs, a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), which help better content management on this site by informing what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible images on the page, about the size of the period at the end of this sentence.
Clear Gifs can “work with” existing cookies on a computer if they are both from the same Web site or advertising company. That means, for example, if a person visited “www.companyX.com”, which uses an advertising company’s clear gif, the Web site or advertising company would match the clear gif’s identifier and the advertising company’s cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company or Web site.
In addition, KenWoolcock.com uses clear gifs in HTML-based eMails to show which eMails have been opened by the recipients. This gives insight to the effectiveness of certain communications and marketing campaigns. If users would like to opt-out of these eMails, please see the “Opt-out” section.
Communications from the Site
Special Offers and Updates
All new members and newsletter subscribers are sent a welcoming eMail after they have verified their eMail address. Password and username are also verified if and when these are required. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for user privacy the option to not receive these types of communications is always offered. See “Choice” and “Opt-out” sections.
Newsletter
Users wishing to take a newsletter subscription are asked for contact information such as first name, last name and eMail address. Out of respect for users’ privacy the option to stop the subscription is always offered. See “Choice” and “Opt-out” sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if service is temporarily suspended for maintenance, users might receive a non-promotional eMail to that effect. Generally, users may not opt-out of these communications, though they can deactivate their account.
Customer Service
Users will receive requested services on a regular basis. If a user has issues relating to their account, a reply will be provided via eMail, YahooMessenger, or ‘phone, in accordance with the user’s wishes.
Sharing
Legal Disclaimer
Though every effort is made to preserve user privacy, it could be necessary to disclose personal information when required by law wherein there is a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on this Web site.
Third Party Advertisers
KenWoolcock.com shares Web site usage information about users with reputable third party advertisers for the purpose of targeting Internet banner advertisements on this site and other sites. For example, KenWoolcock.com uses cookies and clear GIFs on this site, which allow them to recognize a user’s cookie when a user visits this site. The information they collect and share through this technology is not personally identifiable.
We DO NOT Share with Third Parties any users’ Personal Information given to us for participation with KenWoolcock.com except in certain circumstances where the information is required to complete a transaction such as a purchase. See also “Legal Disclaimer” above.
Third Party Intermediaries
KenWoolcock.com uses an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies, as far as we are aware, do not retain, share, store or use personally identifiable information for any secondary purposes.
Service Providers
KenWoolcock.com partners with other third parties to provide specific services, such as the sale of digital produts. When the user signs up for these particular services, user names and/or eMail addresses are necessarily shared for the third party to provide these services. These third parties are only allowed to use personally identifiable information for the purpose of providing these services.
Business Transitions
In the event KenWoolcock.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Choice/Opt-out
Users are given the opportunity to “opt-out” of having their information used for purposes not directly related to KenWoolcock.com site at the point where user information is requested. For example, order forms have an “opt-out” mechanism so users who buy a product from KenWoolcock.com, but don’t want any marketing material, can keep their eMail address off the KenWoolcock.com mailing lists.
Users wishing to stop KenWoolcock.com newsletter and/or promotional communications may “opt-out” of receiving these communications by using the “unsubscribe” link provided in every eMail communication. Alternatively a Newsletter “opt-out” mechanism is offered at the foot of the website “Subscription” form. Users may also request removal by ‘phone or by Postal Mail at the phone number or address given here, at the foot of this page.
Users of this site are always notified when their information is being collected by outside parties. Users then have a chance to make an informed choice as to whether or not they should proceed with third party services.
Links
This Web site contains links to other sites. Please be advised that KenWoolcock.com and Kenneth G Woolcock are not responsible for the privacy practices of other sites. Users are encouraged when leaving this site to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by and through KenWoolcock.com
Surveys & Contests
From time-to-time KenWoolcock.com might request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact and demographic information (such as name, shipping address, and zip code).
Contact information will be used and/or shared with the contest survey sponsors to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless users are given prior notice and choice.
Though KenWoolcock.com may use an intermediary to conduct these surveys or contests, any such intermediary may not use users’ personally identifiable information for any secondary purposes.
Tell-A-Friend
If a user wishes to refer a friend or inform them about KenWoolcock.com, the friend’s name and eMail address will be requested. KenWoolcock.com will automatically send the friend a one-time eMail inviting them to visit the site or subscribe to a newsletter or request other informative material.
This eMail will NOT contain any promotion or advertising.
It will simply be an introduction to this website and its owner to see if the friend is open to receiving such information now or in the future.
The information is stored for the sole purpose of sending this one-time eMail and tracking the success of the referral program. The friend may request removal of their information from KenWoolcock.com database and “opt-out” of further communications by using the “unsubscribe” link provided in every eMail sent.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind whenever you voluntarily disclose personal information online, (on message boards, through eMail, or in chat areas) that information can be collected and used by others. In short, by posting personal information online in a publicly accessible environment, you may receive unsolicited messages in return.
Security
This Web site takes every precaution to protect users’ information. When users submit sensitive information via this Web site, their information is protected both online and off-line.
When KenWoolcock.com registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a page which you believe to be secure, such as an order form, make sure the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to open, or un-locked, like it is when users are just ‘surfing’.
NOTE:
ALWAYS ensure the lock is on and you are in a secure environment before making a purchase or disclosing personal information, whether on this site or ANY OTHER site. NEVER access any financial accounts you might have through links sent to you in an eMail nor should you confirm or reveal your details by replying to such eMail. These scams are common and the eMails appear genuine.
Legitimate businesses will NEVER ask for such sensitive information nor will they direct you to perform such actions through eMail. They are aware of the scams and advise clients frequently of this problem. A legitimate business will direct you to their website to perform the required action or transaction. Even then ensure the site is secure before you continue.
KenWoolcock.com does everything possible to protect sensitive user information online and off-line. All users’ information, not just the sensitive information mentioned above, is restricted to the owner of this site thereby ensuring users’ information is protected. The servers that store personally identifiable information are in a secure environment to which only the owner of the servers has access.
If users have any questions about the security at this Web site they should use the contact information here, at the foot of this page.
Correcting, Updating, Deleting and/or
Deactivating Personal Information
If a user’s personally identifiable information changes (such as eMail, phone, zip code, or postal address), the user should contact Customer Support by telephone or postal mail at the contact information listed below. Termination of service or receipt of communications from KenWoolcock.com can usually be done at the foot of the website form or by contacting Customer Support by telephone or postal mail as noted below.
Notification of Changes
If it is decided to change this privacy policy, those changes will be posted to this privacy statement, the homepage, and other places deemed appropriate so users are always aware of what information is collected, how it is used and under what circumstances, if any, it is disclosed. If, however, users’ personally identifiable information is to be used in a manner different from that stated at the time of collection, users will be notified by posting a notice on the main Web site for a minimum of at least 30 days. Users are also encouraged to visit KenWoolcock.com regularly for updates in general.
Contact Information
If users have any questions or suggestions regarding this privacy policy, please contact as follows:-
Owner:- Kenneth G Woolcock
Postal Address:- 5 The Chalets, Jelbert Way, Penzance, Cornwall, TR18 3DW. UK.
Phone:- 01736-367840
International:- 44-1736367840
Available from 10.00am until 10.00pm GMT (Answering service if not available)
Web site:- http://KenWoolcock.com
This Information Posted on 08th March 2009